Vehicle Rental Terms & Conditions

At Campervan Iceland we find you an awesome price and provide amazing service because we know Iceland and we love what we do! No hidden costs! Camper rental in Iceland should be efficient and honest. We want your experience of Iceland to be full of uncomplicated fun and discoveries of the untouched beauty of our country. Rent a car in Iceland with us and discover the magical island!

Cancellation Policy

For all campervans: There is no cancellation fee only if the cancellation is made at least 24 hours prior to the beginning of the rental. If the cancellation is made less than 24 hours prior to the beginning of the rental the cancellation fee will be the same as booking confirmation fee. The cancellation fee for campervan Mercedes Marco Polo is 15% of the total cost of the rental.

For motorhomes Economy, Comfy and Luxus: The cancellation fee is 15% of the total cost of the rental for these models.

For motorhomes Cute, Premium and Exquisite: The cancellation fee is 15% of the total cost of the rental for these models.

Age requirement and drivers license

A valid driver’s license acquired at least 1 year in advance of the rental must be presented. Renter must be 20 years of age, 23 for Campervan 4x4 Mercedes Marco Polo and 25 for motorhome.

Reservation

In order to guarantee your booking you should make your reservation by paying the booking fee. Our booking system will let you know right away if there is a camper available.

If you do not find the vehicle you want at the requested dates please contact us to assist you in finding a solution. We will do our best to accommodate you.

Payment

When you book a car on our webpage we will charge your credit card between 15% and 20% of the total rental price depends on vehicle. The rest you can pay when you pick up the car in Iceland with credit card or cash (ISK, EUR, GBP or USD). For some vehicles you will need to pay the balance of the rental cost in ISK 60 days before beginning of the rental (please notice additional 0,1% charge).

A record of your credit card information will be taken at the start of the rental for insurance proposes, even when a voucher covers the total cost of the rental. This credit card info may be used to pay all extra charges such as extra insurance, parking fines, damages or any cost incurred regarding the rented car.

A guarantee deposit of €2,900 must be received when the vehicle is picked up. (EC card or MasterCard, Visa, American Express). Deposit payments with debit/prepaid credit cards are not an option.

Pick up and return service

Important: customers arriving at the International Airport Keflavik (KEF) will be offer different pick ups options to begin the rental. It is important you check pick up information we always send by e-mail around 10 days before the begin of the rental. Check your booking confirmation or pick up instructions, you will find there a telephone number where to call in case of questions or pick up matters.

Depending on the vehicle, we do offer different pick up and drop off locations. Just check it online for each campervan.

Car Types

In the event the car requested is not available we reserve the right to substitute vehicles with similar or higher class vehicle.

We will always guarantee the number of seats/beds that you requested. However, we cannot guarantee the exact model of camper van that will be delivered to you. For this reason the vehicle´s interior and layout may differ substantially from the images displayed on our website.

Fuel tank

The rental car will normally have a full tank of fuel. The car should be returned full. In the case of where the tank is not full the car should be returned with the same amount of fuel as when the rental began.

If the fuel tank is not full at return, fuel will be charge on your credit card and an additional charge of 10.000 ISK.

Tax + No hidden fees

Local value added tax (VAT) 24% is included in all prices so no hidden fees will surprise you.

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